Refunds & Return Policy
Product Returns & Exchanges
We follow a no returns, no exchange policy for the box once delivered.
Subscription Cancellation & Refunds
We offer a flexible cancellation and refunds policy. Cancel by 15th of a month, and get full refund for next month onwards. Refunds are made available only via bank transfers.
Pause & Resume
Our policy gives you flexibility to choose to pause the subscription (for upto 3 months) if you are going to be away, and resume once you are back.
Change Age Category
Our policy gives you flexibility to change age category of your subscription as your child continues to grow.
Please contact firstname.lastname@example.org. We will advise you on the shipping status.